Privacy Policy

Dynamic Landscape and Maintenance
Last Updated: Saturday, 9th of August 2025

Dynamic Landscape and Maintenance (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information under the Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information when you engage with us through our website, social media, email, or phone. This may include:

  • Name, email address, phone number, and physical address

  • Details related to your landscaping or maintenance project

  • Payment and billing information (if applicable)

  • Any information you provide when requesting a quote or booking a service

2. How We Collect Information

We collect personal information through:

  • Quote request forms, online contact forms, and email enquiries

  • Phone calls, SMS, and direct messages on social media

  • Cookies and analytics tools that track website performance and usage trends

  • Third-party platforms used for invoicing, scheduling, or payments

3. How We Use Your Information

We may use your personal information to:

  • Provide landscaping and maintenance services as requested

  • Respond to your enquiries and provide quotes

  • Schedule and manage service appointments

  • Send invoices, receipts, and payment confirmations

  • Improve our services, website, and customer experience

  • Send service reminders, promotions, or updates (with your consent)

  • Meet legal, regulatory, and insurance obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted contractors and suppliers who assist in delivering our services

  • Payment processors, accounting software, or booking platforms that we use

  • Legal authorities, if required by law

5. Cookies & Website Tracking

Our website uses cookies to enhance your browsing experience, analyse traffic, and improve functionality. You can disable cookies through your browser settings, but some website features may not work correctly.

6. Data Security

We store your personal information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access. Any online payments are processed using secure encryption.

7. Third-Party Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices, and we encourage you to review their privacy policies.

8. Access & Updates to Your Information

You may request access to the personal information we hold about you or ask for corrections if it is inaccurate. Don't hesitate to get in touch with us if you have any concerns.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website with the revised “Last Updated” date.